Signature 7-Year Warranty and 24/7 Support
POMPANO BEACH, Fla. — The DVS 7-Year Warranty reflects the company’s commitment to long-term product reliability, service, and customer support. The Signature 7-Year Warranty comes standard with DVS products.
Choosing a professional LED display involves more than image quality and performance. Customers also need long-term reliability, responsive service, available replacement parts, and access to technical expertise.
That’s why DVS has built a support program designed to serve customers throughout the life of their display.
“When you invest in a DVS product, you’re not just getting an LED display. You’re getting a partner committed to keeping it running for years.”
A 7-Year Warranty as Standard
Every DVS product comes standard with the company’s Signature 7-Year Warranty. It covers parts, components, and labor performed by authorized personnel.
In addition, DVS covers shipping costs both ways for components returned for warranty service. Customers who need additional protection can also choose extended warranty options of up to 10 years on select products and applications.
As a result, customers gain long-term protection that extends well beyond the initial installation.
24/7/365 U.S.-Based Technical Support
A strong warranty is only valuable when a company has the resources to support it. That’s why DVS backs its warranty with access to real technical experts.
DVS provides 24/7/365 technical assistance by phone, email, and remote desktop. Customers receive this support at no additional charge for the life of ownership.
Furthermore, the company’s U.S.-based, NCE-certified technical team remains available around the clock. The team can help diagnose problems, troubleshoot systems, and resolve technical issues.
For integrators, dealers, and end users, that accessibility can help reduce downtime when problems occur.
A Service Facility Built for Speed
DVS also supports customers through its dedicated service facility in Florida. The facility keeps parts in stock and trained personnel ready to perform repairs.
In addition, DVS tracks service requests through an advanced ticketing system. This process gives customers greater visibility throughout the repair process.
DVS also maintains a nationwide network of Authorized Dealers and Third-Party Service Professionals. Therefore, customers can access on-site service when a project requires hands-on assistance.
Going Beyond the 100,000-Hour Rating
LED manufacturers often promote long operating lifespans, with some products rated for up to 100,000 hours. However, the lifespan rating only tells part of the story.
Long-term performance also depends on engineering, reliability, serviceability, and proper support.
For that reason, DVS designs its systems with reliable, modular components that simplify maintenance. DVS then supports those products with its warranty, technical team, and service infrastructure.
Together, these resources help customers protect their investment and minimize downtime.
The Bottom Line: Long-Term Partnership
For DVS, customer support doesn’t stop when an LED display goes live.
Customers receive seven years of standard warranty coverage, 24/7/365 U.S.-based support, dedicated service resources, and access to a nationwide support network.
More importantly, customers have real people to call when they need help.
That’s the DVS difference: reliable products backed by a company committed to standing behind them.
About DVS
DVS provides professional LED display solutions for commercial and professional applications. The company supports its products with U.S.-based technical expertise, dedicated service infrastructure, and long-term warranty coverage.
DVS LED Systems
421 Racetrack Loop, Building 2, Suite 2100
Pompano Beach, FL 33069
813-563-8005
sales@dvsledsystems.com
DVS LED Systems
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