Warranty Information

  1. DVS LED Systems provides a 3-Year (1095 days) manufacturer’s warranty on all LED Video Panels from the original date of purchase.
  2. This is not a service contract, and this warranty does not include maintenance, cleaning or periodic check-up. During the period specified above, DVS LED Systems will replace defective parts at its expense with new or refurbished parts and will absorb all expenses for warranty service and repair labor by reason of defects in material or workmanship.
  3. If an exchange is required, item must be returned in original packaging. We reserve the right to replace the product with an improved or model successor if needed. Customer must request a return Authorization number prior to shipping item for exchange.
  4. Warranty is considered void if any modifications or unauthorized repairs are completed by owner or non-authorized service personnel.
  5. Warranty Does Not Cover Accidental/Intentional Damages incurred by user, Severe Weather, Water Damage, Wind Damage. DVS Advises all IP-Rated panels be insured during outdoor use.

Novastar Warranty:

This warranty does not apply to Novastar Video Processors purchased through DVS LED Systems. Customer is responsible for registration of Warranty through Novastar directly. All Novastar Products include a 3-Year warranty directly from Novastar.